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Terms of Use

This website is owned by Velocity Rewards Pty Ltd ACN 116 089 448 (“VRPL”) and operated by Virgin Australia Airlines Pty Ltd ACN 090 670 965 (“Virgin Australia”) and may contain information and material from Virgin Australia group of companies including Virgin Australia International Airlines Pty Ltd ACN 125 580 823 (trading as V Australia), Pacific Blue Airlines (NZ) Ltd, Pacific Blue Airlines (Aust) Pty Ltd ACN 097 892 389 and Polynesian Blue Limited (collectively, “we”, “us”, and “our”).

Your access to and use of the information, materials and services provided on this website is conditional upon your acceptance and compliance with the terms, conditions, notices and disclaimers contained on this website (“Terms”). Your use of this site will mean you accept these Terms.

Intellectual Property Rights

Our name and logos are trade marks (whether registered or unregistered) and may not be used without our written consent.

You agree that all the materials displayed on or available through this website, including without limitation any and all names, logos, data, information, graphics, underlying software, displayed on or available from this website are protected by copyright, trade mark and other intellectual property laws and are available for your personal use only.

You must not copy, modify, alter, download, publish, broadcast, distribute, sell or transfer any such materials unless expressly provided for in these Terms or with our express written permission.

Links to other websites

Links to other websites are provided for your convenience. We do not control these other websites and cannot be responsible for the content or accuracy of the information or other material on these websites.

Unless expressly stated on this website, the provision of a link to an external website does not constitute an endorsement or approval of that website or any of the products or services on that website.

You should seek independent expert advice if you have any concerns regarding what services, products or solutions may be suitable for you. We will not accept any liability for your access, use or reliance of those websites.

Before disclosing your personal information or using other websites, we suggest you examine the terms and conditions of those websites, as they may differ from this website.

You must obtain our written permission to make any hyperlinks with this website.

Financial Advice

Information contained on this website does not constitute financial advice and should not be taken as such. We do not accept any liability for any financial decisions made on the basis of information contained on this website.

You should obtain professional financial advice suited to your specific circumstances before you make financial decisions.

Limitation of Liability and disclaimer

The information provided on this website has been compiled for your convenience. We make no warranties about the reliability, accuracy or completeness of any information contained on the website or that your access and use of the website will be uninterrupted or error free.

Except where we are unable to exclude our liability by legislation, we, our officers, employees, agents and contractors will not be liable in any way to you or anyone else for any loss or damage, however it arises (whether in contract, tort including negligence, or otherwise) out of or in connection with your access and use of this website.

Our limitation of liability in these Terms applies to direct, indirect, consequential, special, punitive or other damages that your or others may suffer, as sell as damages for loss of profit, business interruption or the loss of data or information, even if we are informed of their possibility.

Our Privacy Policy

We believe your privacy is important. For more detailed information on how we collect and process your personal information, please refer to our Privacy Policy .

Our Terms and Conditions

Membership of the Velocity Frequent Flyer Program is subject to the Member terms and conditions, as amended from time to time.

Changes to these Terms

We reserve the right to amend, modify, add, delete and make corrections to the website at any time without notice.