• For Priority Phone Service, call 131 875 if within Australia, 0800 230 875 if calling from New Zealand and +61 2 8667 5924 if calling internationally

• You can use your Velocity Points to upgrade from a Flexi fare seat to a Premium seat on Virgin Australia domestic and short haul international and Virgin Samoa flights
• You can request an Upgrade Using Points up to 4 hours prior to your flight subject to Premium Reward Seat availability
• To view the number of Points required to upgrade, click here
• To request an upgrade, call 131 875 if within Australia, 0800 230 875 if calling from New Zealand and +61 2 8667 5924 if calling internationally

• Select and store your seating preference in your Velocity Account^

^We will apply your preference wherever possible when flying with Virgin Australia. Best efforts will be taken to allocate your seat preference to your booking.

• Breeze through Check-in via the priority counters at major domestic airports
• Priority Check-in through the Premium Economy counter when travelling on an International Long Haul flight with Virgin Australia

• Enjoy two single entry passes to domestic Virgin Australia lounges (valid for 3 months), plus discounted annual membership
• Visit the Virgin Australia lounge

• One piece up to 23kg when flying with Virgin Australia domestic or international short haul and when flying with Virgin Samoa
• One free extra piece to the specification of the fare class flown when flying to the US with Virgin Australia
• An additional 10kg to your ticketed allowance when flying to other international long haul destinations with Virgin Australia, excluding codeshare flights operated by Singapore Airlines

• An additional 10kg baggage allowance
• Priority Boarding

• Priority Check-in through the Premium Economy counter

• Priority Check-in

• Velocity members may choose to pool Points or Points and Status Credits of family members into one Account
• There may be a maximum of 6 family members living at the same address involved in a pool including up to four children under the age of 18 and two adults 18 years or over, including the member being pooled to
• Login to your Account to setup Family Pooling

• Members can pause their membership for a period of 6 months when they are expecting an addition to the family and their travelling is likely to be reduced
• To apply for a membership pause, members must provide documentation of pregnancy, recent or future child birth or adoption of a child in the form of a doctor’s certificate, a birth certificate or an adoption or foster parent registration
• For further details, call the Membership Contact Centre on 13 18 75

For Terms and Conditions, click here

• Receive a 50% Points bonus on the base Points earned when flying with Virgin Australia
• Receive a 50% Points bonus on miles flown on Virgin Australia International Long and Short haul flights on top of the base Points earned

•  Receive a 50% Points bonus on the base Points earned when you use one of our Travel Partners*

• Receive a 25% Points bonus on miles flown with Etihad Airways on top of the base Points earned

• Attach your personalised baggage tag to your luggage to identify yourself as one of our valued Velocity members