Earning Status Credits
Status Credits are earned when you fly with Virgin Australia and our international airline partners including Singapore Airlines, Etihad Airways, Delta Air Lines, Air New Zealand, Virgin Atlantic, Virgin America, Virgin Samoa, Hawaiian Airlines and Airlines PNG and are used to determine your level of membership in the Velocity program. The more you fly and the higher the fare class, the more Status Credits you earn.
To find out how many Status Credits you can earn on flights, click on find out more.
Status Credit balance
Your Status Credit balance is calculated daily based on the number of Status Credits earned in the previous 12 months. Every Status Credit you earn is valid for 12 months, which means your Status Credit balance will not be reset to zero at your review date.
To view your Status Credit balance, login to your Velocity Account.
Levels of membership
Velocity has three levels of membership above entry level (Red): Silver, Gold and Platinum. The higher your level of membership, the greater the benefits.
To view a list of benefits, click here.
Upgrading to the next level of membership
We will assess your membership daily to determine whether you are eligible for an upgrade. You will automatically upgrade to the next level of membership as soon as you have achieved the required number of Status Credits and Eligible Sectors^. Once you upgrade to the next level of membership, you will enjoy your new benefits for a 12 month period.
The table below shows the number of Status Credits and Eligible Sectors^ required to upgrade to the next level of membership:
| Level of membership |
Number of Status Credits required to upgrade |
Eligible Sectors^ required to upgrade |
|---|---|---|
| Silver |
250 |
2 |
| Gold |
500 |
4 |
| Platinum |
1,000 |
8 |
Maintaining your level of membership
Once you upgrade to a higher level of membership, you will have 12 months, from the day of your upgrade to your new Review Date, to achieve the required number of Status Credits and Eligible Sectors^ to maintain your membership.
The table below shows the number of Status Credits and Eligible Sectors^ required to be earned within your 12 month benefit period to maintain your membership:
| Level of membership |
Number of Status Credits required to maintain |
Eligible Sectors^ required to maintain |
|---|---|---|
| Silver |
200 |
2 |
| Gold |
400 |
4 |
| Platinum |
800 |
8 |
If on your Review Date you have not earned the required number of Status Credits or travelled the Eligible Sectors^ in your previous 12 month benefit period to maintain your level of membership, you will move down to the next level of membership.
Terms and Conditions
^Eligible Sectors will be visible in your account from 25 August 2011, however Velocity will not use them as a part of the assessment method for upgrading or maintaining your membership level until 25 August 2012. An Eligible Sector is a flown journey from an origin to a destination on a Virgin Australia booking (DJ or VA Flight number).
