• Earn Points when you fly with Virgin Australia and our airline partners*.
• Earn Points when you redeem for an Any Seat travelling on Virgin Australia^.
• Earn Points when using our Program Partners, including credit cards, accommodation, car hire, retail, utilities, entertainment and insurance partners.

*Excludes Pacific Island flights with Air New Zealand
^Points earn is only available on eligible fare classes when travelling on Virgin Australia marketed and operated flights

• Redeem Points for domestic or international flights with Virgin Australia and our airline redemption partners.
• Redeem Points for Any Seat, on any airline, anywhere*.
• Redeem Points with our participating travel partners, for travel extras including accommodation, car hire and holidays.
• Redeem your Points through our online Rewards Store for gift vouchers, merchandise and much more.

*Subject to website booking availability and applicable Terms and Conditions

• Silver, Gold and Platinum members receive a Points bonus on flights with Virgin Australia.

Silver, Gold and Platinum members receive a Points bonus on the base Points earn rate when you use one of our Travel Partners*.

*Partners include Hertz, Europcar, Thrifty, HotelClub, Allianz Global Assistance, Airport Parking, Brunel Limousines, Blue Holidays and Cruisepilot

• Select and store your seating preference in your Velocity Account.

We will apply your preference wherever possible when flying with Virgin Australia. Best efforts will be taken to allocate your seat preference to your booking.

• On flights marketed and operated by Virgin Australia, you can select your preferred seat from reserved zones, which are determined by your Velocity membership level and the fare class booked.
• When making a flight booking with Virgin Australia, including any bookings using Points, you will need to login to your Velocity Account via the panel on the right hand side of the page when selecting your preferred flights. This will ensure the appropriate seats available for your level of membership are displayed correctly.

• You can use your Velocity Points to upgrade from a Flexi seat (fare classes Y, B, H, K, L) to a Premium or Business seat on domestic and international short haul flights marketed and operated by Virgin Australia, and Virgin Samoa.
• You can request an Upgrade Using Points up to 4 hours prior to your flight subject to Premium and Business Reward Seat availability.
• To view the number of Points required to upgrade, click here
• To request an upgrade, please contact the Membership Contact Centre.

• For Priority Phone Service, please contact the Membership Contact Centre.

• Platinum members are entitled to four complimentary upgrade sectors per year when flying domestically on Virgin Australia and when booking in a flexible fare class (fare classes Y, B H, K, L). 
• You can request an upgrade up to 4 hours prior to your flight, subject to Business Reward Seat availability.
• To request an upgrade, please contact the Membership Contact Centre.

• Platinum members are entitled to priority purchase of up to two economy seats on any Virgin Australia marketed and operated flight.

• Gold members are eligible to receive a complimentary 12 month SecurePlus™ membership with Secure Sentinel. Membership includes a loss and theft assistance service to help protect your financial cards, passport and mobile phone.
• Platinum members are eligible to receive a complimentary 12 month SecureIdentity™ membership with Secure Sentinel. Membership includes an identity theft and loss assistance service to help protect your identity, financial cards, passport and mobile phone.
• Members must be a permanent resident of either Australia or New Zealand to be eligible for this benefit.

• Gold and Platinum members can breeze through Check-in via the priority counters at major airports.

• Gold and Platinum members may board when they like when travelling with Virgin Australia via our exclusive Priority Boarding lanes at selected domestic and international short haul airports, or via dedicated Business Class boarding lanes at all international long haul airports (available at most gates).

• Gold and Platinum members are able to use the direct kerbside lounge access, optional valet parking, private reception desk and dedicated security screening point at the T2 terminal at Sydney airport.
• Open Monday to Sunday (check-in available when travelling with carry-on baggage only).
• Learn more about Sydney lounge Premium Entry and Premium Valet.

• When departing Brisbane airport, guests can access Brisbane Premium Valet.
• With kerbside drop off directly adjacent to the terminal, guests will also be able to check-in for their flight at Valet Reception (carry-on baggage only).
• Prices start at $55 for 14 hours. Find out more.

• Complimentary access for Gold and Platinum members.
• Two single entry passes, plus discounted annual membership for Silver members.
• Self Service Entry for Gold and Platinum members.
• Visit the Virgin Australia lounge.

• Gold and Platinum members have access to a separate security screening lane at Melbourne, Brisbane, Perth and Gold Coast domestic airports during peak times.

• When arriving at the Virgin Australia lounge, Gold and Platinum members and any other guests on the same booking may request to Fly Ahead to their destination on an earlier flight. 

• Silver, Gold and Platinum members receive complimentary checked baggage allowance when travelling with Virgin Australia plus selected international airline partners.
• Baggage allowance on domestic & international short haul flights is based on both your fare type and your membership level at the time of travel.  For more information on baggage allowances, please click here.

• Silver, Gold and Platinum members will receive priority when waitlisted for an upcoming Virgin Australia marketed and operated flight. Subject to availability, priority will be allocated based on tier. 

• Gold and Platinum members will have their checked baggage delivered with priority to the arrivals carousel at their destination when travelling with Virgin Australia.

• Access to membership into the Gold or Platinum Partner tier of IHG’s Priority Club® Rewards or the Gold or Diamond Partner tier of the Hilton HHonors™ program.

• Access to membership into the Privilege Executive or Privilege Partner tier of the Europcar Privileges Program or the Gold Five Star or Presidents Circle tier of the Hertz Gold Plus Rewards

• Access to over 150 participating international airline partner lounges.

• Members can enjoy a range of status benefits with many of our participating international airline partners, including Priority Check-in, Priority Boarding, Priority Baggage, baggage allowances and lounge access.

• Velocity members may choose to pool Points or Points and Status Credits of family members into one Account.
• There may be a maximum of 6 family members living at the same address involved in a pool including up to four children under the age of 18 and two adults 18 years or over, including the member being pooled to.
• To ensure all Points and Status Credits are pooled to the main beneficiary, the pooling relationship/s must be set up prior to booking applicable flights.
• Login to your Account to setup Family Pooling.

• Members can pause their membership for a period of 6 months when they are expecting an addition to the family and their travelling is likely to be reduced.
• To apply for a membership pause, members must provide documentation of pregnancy, recent or future child birth or adoption of a child in the form of a doctor’s certificate, a birth certificate or an adoption or foster parent registration.
• For further details, please contact the Membership contact Centre.

For Terms and Conditions, click here.

• Gold members are guaranteed four return economy Reward Seats to any destination around Australia when flying with Virgin Australia.
• Platinum members are guaranteed four return economy Reward Seats to any domestic or international destination when flying with Virgin Australia or our international airline redemption partners.
• Reward Seats must be booked 6 months in advance (minimum Points redemption applies).

• Platinum members who earn an additional 500 Status Credits over and above the required number of Status Credits to maintain Platinum within their member benefit period, can gift Gold membership to a companion of their choice.
• Gold Companion members will automatically be upgraded to Platinum membership if the Platinum member earns an additional 1,000 Status Credits over and above the required number of Status Credits to maintain Platinum within their member benefit period.

• Exclusive access to member deals and fare sales from across our network and partner network.

• Receive greater rewards and flight benefits with a Velocity Co-branded credit card.

• Attach your personalised baggage tag to your luggage to identify yourself as one of our valued Velocity members.