• Earn Points when you fly with Virgin Australia and our international airline partners*
• Earn Points when using our Program Partners, including credit cards, accommodation, car hire, retail, utilities, entertainment and insurance partners

*Excludes Pacific Island flights with Air New Zealand

• Redeem Points for domestic or international flights with Virgin Australia and our international airline redemption partners
• Redeem Points for Any Seat, on any airline, anywhere**
• Redeem Points with our participating travel partners, for travel extras including accommodation, car hire and holidays
• Redeem your Points through our online Rewards Store for gift vouchers, merchandise and much more

**Subject to website booking availability and applicable Terms and Conditions

• Silver, Gold and Platinum members receive a Points bonus on flights with Virgin Australia

Silver, Gold and Platinum members receive a Points bonus on the base Points earn rate when you use one of our Travel Partners*

*Partners include Hertz, Europcar, Thrifty, HotelClub, Allianz Global Assistance, Airport Parking, Brunel Limousines, Blue Holidays and Cruisepilot

• Select and store your seating preference in your Velocity account*

*We will apply your preference wherever possible with Virgin Australia. Best efforts will be taken to allocate your seat preference to your booking.

• You can use your Velocity Points to upgrade from a Flexi fare seat to a Premium seat on Virgin Australia Domestic or International Short Haul flights, or Vigin Samoa flights
• You can request an Upgrade Using Points up to 4 hours prior to your flight subject to Premium Reward Seat availability
• To view the number of Points required to upgrade, click here
• To request an upgrade, call 131 875 if within Australia, 0800 230 875 if calling from New Zealand, and +61 2 8667 5924 if calling internationally. 

• For Priority Phone Service contact us on 131 875 if within Australia, 0800 230 875 if calling from New Zealand, and +61 2 8667 5924 if calling internationally.

• Platinum members are entitled to four complimentary upgrade sectors per year, when flying domestically on Virgin Australia and when booking in a flexible fare class (fare classes Y, N, B or M).

• Platinum members are entitled to priority purchase of up to two economy seats on any Virgin Australia Domestic or International Long Haul flight.

• Gold members are eligible to receive a complimentary 12 month SecurePlus™ membership with Secure Sentinel. Membership includes a loss and theft assistance service to help protect your financial cards, passport and mobile phone.
• Platinum members are eligible to receive a complimentary 12 month SecureIdentity™ membership with Secure Sentinel. Membership includes an identity theft and loss assistance service to help protect your identity, financial cards, passport and mobile phone.

• Silver, Gold and Platinum members can breeze through Check-in via the priority counters at major airports

• Gold and Platinum members may board when they like when travelling with Virgin Australia via our exclusive Priority Boarding lanes at selected domestic and international short haul airports, or via dedicated Business Class boarding lanes at all international long haul airports (available at most gates).

• Gold and Platinum members are able to use the direct kerbside lounge access, optional valet parking, private reception desk and dedicated security screening point at the T2 terminal at Sydney airport
• Open Monday to Sunday (check-in available when travelling with carry-on baggage only)
• Learn more about Sydney lounge Premium Entry and Premium Valet

• When departing Brisbane airport, guests can access Brisbane Premium Valet.
• With kerbside drop off directly adjacent to the terminal, guests will also be able to check-in for their flight at Valet Reception (carry-on baggage only).
• Prices start at $55 for 14 hours. Find out more.

• Complimentary access for Gold and Platinum members
• Two single entry passes, plus discounted annual membership for Silver members
• Visit the Virgin Australia lounge

• Gold and Platinum members have access to a separate security screening lane at Melbourne and Brisbane domestic airports during peak times

• When arriving at the Virgin Australia lounge, Gold and Platinum members and any other guests on the same booking may request to Fly Ahead to their destination on an earlier flight. 

• Silver, Gold and Platinum members receive complimentary checked baggage allowance when travelling with Virgin Australia plus selected international airline partners

• Gold and Platinum members will receive priority when waitlisted for an upcoming Virgin Australia International Long Haul flight.

• Gold and Platinum members will have their checked baggage delivered with priority to the arrivals carousel at their destination when travelling with Virgin Australia

• Access to membership into the Gold or Platinum Partner tier of IHG’s Priority Club® Rewards or the Gold or Diamond Partner tier of the Hilton HHonors™ program

• Access to membership into the Privilege Executive or Privilege Partner tier of the Europcar Privileges Program or the Gold Five Star or Presidents Circle tier of the Hertz #1 Club

• Access to over 150 participating international airline partner lounges

• Members can enjoy a range of status benefits with many of our participating international airline partners, including Priority Check-in, Priority Boarding, Priority Baggage, baggage allowances and lounge access

• Velocity members may choose to pool Points or Points and Status Credits of family members into one Account
• There may be a maximum of 6 family members living at the same address involved in a pool including up to four children under the age of 18 and two adults 18 years or over, including the member being pooled to
• Login to your Account to setup Family Pooling

• Members can pause their membership for a period of 6 months when they are expecting an addition to the family and their travelling is likely to be reduced
• To apply for a membership pause, members must provide documentation of pregnancy, recent or future child birth or adoption of a child in the form of a doctor’s certificate, a birth certificate or an adoption or foster parent registration
• For further details, call the Membership Contact Centre on 13 18 75

For Terms and Conditions, click here.

• Gold members are guaranteed four return Reward Seats to any destination around Australia when flying with Virgin Australia
• Platinum members are guaranteed four return Reward Seats to any domestic or international destination when flying with Virgin Australia or our international airline redemption partners
• Reward Seats can be redeemed using Points or Points plus Pay (minimum Points redemption applies)

• Platinum members who earn an additional 1,500 Status Credits in their member benefit period, can gift Gold membership to a companion of their choice
• Gold Companion members will automatically be upgraded to Platinum membership if the Platinum member earns an additional 2,000 Status Credits in their member benefit period

• Exclusive access to member deals and fare sales from across our network and partner network

• Receive greater rewards and flight benefits with a Velocity Co-branded credit card.

• Attach your personalised baggage tag to your luggage to identify yourself as one of our valued Velocity members