Terms and Conditions
General Terms and Conditions
- Points values shown are correct as at 25 August 2011 and are subject to change.
- A Qualifying Stay is one or more consecutive nights at the same hotel, whether you check in or out more than once, at the hotel’s Qualifying Room Rates (generally the standard rate, not a discounted or group rate).
- Qualifying Room Rates generally do not include promotional rates, wholesale packages, conference rates and group tour rates, employee discount rates, rates booked through third party web sites offering discounted 'distressed' inventory or 'last minute' accommodation deals, Member benefits discount rate and award or discount certificates, free or complimentary hotel stays, special rates offered through travel agencies, special rates offered to airline crew, airline employees, travel agent employees, Hotel employees or other industry discount rates.
- All hotel stays are governed by the individual hotels’ terms and conditions; please refer to the individual hotels’ website for full terms and conditions. Check the Velocity Terms and Conditions for details about earning Velocity Points with hotel partners.
- Please allow 2-6 weeks for Points to be allocated to your Velocity account.
Velocity Terms and Conditions applicable to Hotel Partners
Crown Towers, Crown Metropol and Crown Promenade - Velocity Points earn is based on total spend including the Qualifying Room Rate and any ancillary hotel spend such as mini bar, room service, hotel charges, including Qualifying Room Rates, food and beverages, telephone, laundry, "pay per view" charges and GST. Velocity Points cannot be earned on free or complimentary hotel stays, stays purchased as part of a packaged holiday, stays at industry discount rates, stays at group rates or special promotion rates, stays in conjunction with any other Reward offer or Reward’s based program, stays booked through travel agencies or special rates offered to industry employees, stays booked using gift vouchers, meeting room hire, weddings or event related expenditures.
InterContinental Hotel Group – InterContinental Hotels, Crowne Plaza Hotels, Holiday Inn Hotels and Resorts, Holiday Inn Express, Candlewood Suites, Staybridge Suites & Hotel Indigo Frequency/partner credits may be issued in currencies other than miles. Visit www.priorityclub.com for details on earning structure.
Choice Hotels – Clarion Hotels, Quality Hotels, Comfort Hotels and Econo Lodge Charges include: accommodation, tax, restaurant, bar charges, laundry and phone calls. Velocity Points are not earned on conference costs or tours and packages purchased via your room account. Velocity Points are also not earned on purchases from retail outlets.
Hilton Worldwide – Hilton Hotels, Conrad Hotels & Resorts, DoubleTree by Hilton, Hilton Garden Inn, Hilton Grand Vacations, Waldorf Astoria Hotels and Resorts, Embassy Suites Hotels by Hilton. The following hotel brands are ineligible to earn Velocity Points: Hampton Inn®, Hampton Inn & Suites®, Homewood Suites by Hilton®.
TOGA Hospitality Group – Travelodge Hotels, Medina Apartments and Vibe Hotels. Refer to General Terms and Conditions above.
Mirvac Hotels & Resorts – Dollars spent with Quay Grand Suites, The Como, Quay West Suites & Resorts, The Sebel Hotels, Citigate Hotels, Cairns Harbour Lights, Sea Temple Resorts & Spas which qualify for Velocity Points include accommodation, tax, restaurant, bar charges, laundry and phone calls. Velocity Points are not earned on conference costs or tours and packages purchased via your room account. Velocity Points are also not earned on purchases from retail outlets and at Sydney Marriott Hotel.
Rendezvous Hotels - Additional purchases must be charged to the member's room to earn Points.
The Marque Hotels - Additional purchases must be charged to the member's room to earn Points.