Membership Pause

All Silver, Gold and Platinum members have the opportunity to pause their membership for a 6 month period if they are expecting a new addition to the family. Following this pause, members will resume their membership status for a further 12 months.

All Members are entitled to apply for a Membership Pause for Parental Leave once for each child, up until that child reaches the age of two years. There may be up to two Member parents on Membership Pause for Parental Leave, for the same child, at any one time.

To apply for a Membership Pause, members should call the Membership Contact Centre and provide documentation of pregnancy, recent or future child birth or adoption of a child in the form of a doctor's certificate; a birth certificate; or an adoption or foster parent registration.

See Membership Pause for Parental Leave Terms and Conditions